Privacy Policy

Effective Date: 1st May 2023

This Privacy Policy governs the manner in which Arwin Cleaning Services (“we,” “us,” or “our”) collects, uses, maintains, and discloses information collected from users (referred to as “you” or “your”) of the website (“Website”). This Privacy Policy applies to the Website and all products and services offered by Arwin Cleaning Services.

1. Collection of Personal Information
We may collect personal information from you in various ways when you interact with our Website. This includes, but is not limited to, when you visit our Website, fill out a form, subscribe to our newsletter, respond to a survey, or otherwise engage with our services. The personal information we may collect includes, but is not limited to:

  • Full name
  • Contact information, including email address and phone number
  • Demographic information, such as postal address, postcode, and city
  • Other information relevant to customer surveys and/or offers

2. Use of Personal Information
We collect and use your personal information for the following purposes:

  • To improve our Website: We continually strive to improve our Website offerings based on the information and feedback we receive from you.
  • To personalise your experience: We may use information in the aggregate to understand how our users as a group use the services and resources provided on our Website.
  • To send periodic emails: We may use the email address you provide to send you information and updates pertaining to your order or inquiry. It may also be used to respond to your inquiries, questions, and/or other requests.

3. Protection of Personal Information
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorised access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Website.

4. Sharing of Personal Information
We do not sell, trade, or rent your personal information to others. We may share generic aggregated demographic information not linked to any personal information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

5. Use of Cookies
Our Website may use “cookies” to enhance the user experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about you. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the Website may not function properly.

6. Third-Party Websites
Our Website may contain links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our Website, we encourage you to read the privacy policy of every website you visit.

7. Google Analytics and Bing Clarity
We use Google Analytics and Bing Clarity to analyse the use of our Website. These services collect information about your use of the Website, such as the pages visited, the time spent on each page, and the links clicked. This information is used to improve our Website and provide a better user experience. Google Analytics and Bing Clarity may also collect and use personal information according to their respective privacy policies.

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimisation, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

Our website also uses Google Analytics, a web analytics service provided by Google LLC (“Google”). Google Analytics uses cookies to collect non-personal information about your use of our website. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators, and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

For more information on how Google collects and uses your data visit Googles Privacy Policy at

8. Changes to this Privacy Policy
We reserve the right to update or change this Privacy Policy at any time. When we do, we will revise the updated date at the top of this page. We encourage you to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.

9. Your Acceptance of these Terms
By using this Website, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our Website. Your continued use of the Website following the posting of changes to this policy will be deemed as your acceptance of those changes.

10. Contact Us
If you have any questions about this Privacy Policy, the practices of this Website, or your dealings with this Website, please contact us at:

Arwin Cleaning Services
Registered Address: 113 Valley Hill, Loughton, IG10 3BE

Please note that this Privacy Policy applies solely to the information collected by our Website and does not apply to any information collected offline or through other channels not specifically mentioned here.

By using our Website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.